Types of Organization Structure
Line
A line organization is an organizational structure in which authority rests with the top management and flows in a chain of command to the last person in the organizational hierarchy. It is sometimes called the traditional organizational structure. In a line organization, top management has complete control, and the chain of command is clear and simple. Examples of line organizations are small businesses in which the top manager, often the owner, is positioned at the top of the organizational structure and has clear "lines" of distinction between him and his subordinates.
A line organization is an organizational structure in which authority rests with the top management and flows in a chain of command to the last person in the organizational hierarchy. It is sometimes called the traditional organizational structure. In a line organization, top management has complete control, and the chain of command is clear and simple. Examples of line organizations are small businesses in which the top manager, often the owner, is positioned at the top of the organizational structure and has clear "lines" of distinction between him and his subordinates.
A line position
is directly involved in the day-to-day operations of the organization, such as producing or selling a
product or service. Line positions are occupied by line personnel and line
managers. Line personnel carry out the primary activities of a business and are
considered essential to the basic functioning of the organization.
Line and Staff
A "staff function" supports the organization with specialized advisory and support functions. For example, human resources,accounting, public relations and the legal department are generally considered to be staff functions.Staff positions serve the organization by indirectly supporting line functions. Staff positions consist of staff personnel and staff managers. Staff personnel use their technical expertise to assist line personnel and aid top management in various business activities. Staff managers provide support, advice, and knowledge to other individuals in the chain of command.
The line-and-staff organization combines the line organization with staff departments that support and advise line departments. Most medium and large-sized firms uses line-and-staff organizational structures. The distinguishing characteristic between simple line organizations and line-and-staff organizations is the multiple layers of management within line-and-staff organizations.
Line and Staff
A "staff function" supports the organization with specialized advisory and support functions. For example, human resources,accounting, public relations and the legal department are generally considered to be staff functions.Staff positions serve the organization by indirectly supporting line functions. Staff positions consist of staff personnel and staff managers. Staff personnel use their technical expertise to assist line personnel and aid top management in various business activities. Staff managers provide support, advice, and knowledge to other individuals in the chain of command.
The line-and-staff organization combines the line organization with staff departments that support and advise line departments. Most medium and large-sized firms uses line-and-staff organizational structures. The distinguishing characteristic between simple line organizations and line-and-staff organizations is the multiple layers of management within line-and-staff organizations.
An advantage of a line-and-staff
organization is the availability of technical specialists. Staff experts in specific
areas are incorporated into the formal chain of command. A disadvantage of a
line-and-staff organization is conflict between line and staff personnel.
Functional
Functional
A functional organizational structure is a structure that
consists of activities such as coordination, supervision and task allocation.
The organizational structure determines how the organization performs or
operates. The term organizational structure refers to how the people in an
organization are grouped and to whom they report. One traditional way of
organizing people is by function. Some common functions within an organization
include production, marketing, human resources, and accounting.
This organizing of specialization leads to operational
efficiency where employees become specialists within their own expertise. The
most typical problem with a functional organizational structure is that
communication within the company can be rather rigid, making the organization
slow and inflexible. Therefore, lateral communication between functions become
very important, so that information is disseminated, not only vertically, but
also horizontally within the organization. Communication in organizations with
functional organizational structures can be rigid because of the standardized
ways of operation and the high degree of formalization.
As a whole, a functional
organization is best suited as a
producer of standardized goods and services at large volume and low cost.
Coordination and specialization of tasks are centralized in a functional
structure, which makes producing a limited amount of products or services
efficient and predictable. Moreover, efficiencies can further be realized as
functional organizations integrate their activities vertically so that products
are sold and distributed quickly and at low cost. For instance, a small business could make
components used in production of its products instead of buying them.
Even though functional units often perform with a high
level of efficiency, their level of cooperation with each other is sometimes
compromised. Such groups may have difficulty working well with each other as
they may be territorial and unwilling to cooperate. The occurrence of
infighting among units may cause delays, reduced commitment due to competing
interests, and wasted time, making projects fall behind schedule. This
ultimately can bring down production levels overall, and the company-wide
employee commitment toward meeting organizational goals.
Matrix Structure
The matrix
structure groups employees by
both function and product. A matrix organization frequently uses teams of
employees to accomplish work, in order to take advantage of the strengths, as
well as make up for the weaknesses, of functional and decentralized forms. An
example would be a company that produces two products, "product a"
and "product b". Using the matrix structure, this company would
organize functions within the company as follows: "product a" sales
department, "product a" customer service department, "product
a" accounting, "product b" sales department, "product
b" customer service department, "product b" accounting department.
Weak/Functional Matrix: A project
manager with only limited
authority is assigned to oversee the cross- functional aspects of the project. The functional managers
maintain control over their resources and project areas.
Balanced/Functional Matrix: A project manager is assigned to oversee the
project. Power is shared equally between the project manager and the functional managers. It brings the
best aspects of functional and project-based organizations. However, this is
the most difficult system to maintain as the sharing of power is a delicate
proposition.
Strong Matrix: A project manager is primarily responsible for the
project. Functional managers provide technical expertise and assign resources
as needed.
Matrix management is more dynamic than functional
management in that it is a combination of all the other structures and allows
team members to share information more readily across task boundaries. It also
allows for specialization that can increase depth of knowledge in a specific
sector or segment.
Labels: Organization Management
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